Customer Service Unit, member of the technical service Wireline total Network technician for corrective maintenance and delivery activities of networks and devices Telecom Italy. For maintenance and configuration rtg lines, ISDN, ADSL, xdsl, data transmission, equipment and central af central distribution frame. Configuration of routers and networks home and micro business. Use of tools for the diagnosis of network parameters such as: signal to noise ratio, electrical insulation network, bit error rate, other.
Help desk clerk at the business center. Technical support for operators of terminals Sisal, ticket management, technical operations of gaming machines and terminals, remote support via software such as VNC or Team viewer, analysis and resolution of the most common bugs with the release of patch management and game data with Microsoft Office, use of basic scanning techniques and enumeration to support, control and administration of remote terminals.
Collaboration for the design and implementation of multimedia devices for communication. Coaching in the early stages of design, from concept to creation of working prototypes.