Catia V5 Sketch Tracer issue - can't see my imported drawings in cylindrical view

I'm trying to get Sketch Tracer to work for me, but when I import my reference images ("Paintings"), they don't show up in the cylindrical view, or are horribly skewed and zoomed in. I have the material view selected, so it's not that. If I choose Conical, the images show up, but all the tutorials say to use cylindrical.

When I look at a standard view, the image is blank white. If I rotate it around, I can get it to show up very skewed, or occasionally show up correctly, but only at a very precise angle.

I have view mode in shading with material.
Please help me to solve this issue. For this I searched throughout the internet and read the articles but not found any solution.

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