The Catia stopped working

Every time I open catia and start designing the following message appears:

The Catia stopped working
A problem caused the program to stop working correctly. Close the program

which may be?

I've reinstalled the Catia varies sometimes I think it must be some problem with the 3D XML.

What do you think?

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Hi Leonardo Alves. It seem like windos7 and check your CATSettings files that mine is (C:\Users\fssane\AppData\Roaming\DassaultSystemes\CATSettings). Delete all files in the CATSettings. So Catia will be turn first of use.

 
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