Why is Solidworks crashing when I use the mold tool?

I can use every other tool ex- surfacing, weldments, sheet metal,. but when I select mold tool it suddenly crash?

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Use your SOLIDWORKS Rx utility and under the "Problem Capture" tab you record the steps to cause the crash and it will pack up a .zip file with information on your system and SW that you can send to you subscription provider or to SW for help in resolving the issue. there is also a great diagnostica and troubleshooting tabs among others that can help to improve your reliability of SW.

 
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Sudden repeatable crashes are often caused by a lack of RAM, Virtual Memory / Swap Space, or Hard Drive space.
I'd start by checking there.
Otherwise you might try loading a different service pack.
Or try enabling the Use Software OpenGL option.

 
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