Why is it impossible to insert gif animation when creating tutorials?

Why is it impossible to insert gif animation when creating Tutorials?
Writes a file download error.

3 Answers

Yup, that is weird.
I made a tutorial as a test and it does not work even with a really simple/small gif.

This might be a good question to direct to the GrabCAD staff, or make a post in Groups. Maybe the "GrabCAD Community User Group is a good place"?

Attached is a screenshot of the error.
Deleting the gif allows the tutorial to post.

Thanks for reporting, we'll investigate the issue!

GIFs are supported...
Check these tutorials I made:
How to make 3D posts of your models on Facebook
How to write in your mother language, but preview in English
How to prevent models from being cut in PhotoView 360
Even the last one's thumbnail is a GIF...

The issue might be with the size of the GIF; X pixels by Y pixels, not bytes.

It also might be with your internet connection; GIFs take a long time to get uploaded.
Try uploading one GIF at a time, but wait till the loading circle (at the top) disappears, then upload the next GIF.