M. Shouk

• Reviewed RFPs, technical documents, drawing packages, and site specifications to ensure compatibility with project requirements. • Communicated with customers to relay design updates and changes, ensuring alignment with their needs. • Provided detailed designs for various Air Handling Units (AHUs) like Desiccant dehumidification units, Indirect direct evaporative cooling (IDEC), DX Units, CRAC, CRAH, and Custom units. • Collaborated with associated electrical engineers to address design requirements and ensure integration with electrical systems. • Compiled comprehensive lists of materials and components required for the production process. • Supervised product development through manufacturing, ensuring compliance with design criteria. • Advised on necessary quality control (QC) inspection tests and procedures, reviewing approved QC test results with technical directors. • Developed control narratives and Sequence of Operations (SOO) coordinated with the control department head. • Assisted in pre-installation control and performance tests, ensuring system functionality and performance. • Provided all technical project details to the after-sales department during handover meetings for seamless transition and support. • Create project submittals that adhere to client requirements and company manufacturing standards. • Maintain communication with clients to address project needs and provide status updates. • Resolve customer technical inquiries with the support of internal and external stakeholders. • Deliver technical data and presentations to representatives and customers as necessary. • Utilize CAD and 3D CAD programs to plan and execute mechanical designs.